Frequently Asked Questions

Find quick answers to common questions about accounts, loans, and digital services.

General Banking

Our branches follow standard banking hours: Monday to Saturday from 10:00 AM to 5:00 PM (transactions until 4:30 PM). Branches are closed on 2nd and 4th Saturdays, Sundays, and public holidays.
You will need valid KYC documents which include your Aadhaar Card, PAN Card, two recent passport-size photographs, and a completely filled account opening form. Proof of address is required if the address on your Aadhaar is not your current address.

Digital & Online Banking

To activate Net Banking, you must submit a written application at your home branch. Once processed, you will receive an active User ID. The first-time login password will be dispatched to your registered mobile number and email.
You can reset your password using the "Forgot Password" link on the login page. You will need your active Debit Card details and the mobile number registered with your account to receive the OTP for verification.

Loans & Advances

All farmers, individuals, or joint borrowers who are owner-cultivators, tenant farmers, or sharecroppers are eligible. The loan targets short-term credit requirements for cultivating crops and post-harvest expenses.

Still have questions?

If you cannot find the answer to your question in our FAQ, please do not hesitate to contact our customer service.

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